Discover the other side!

Off through the mountain

The greatest pleasure lies in anticipation! Travelling through the new Gotthard Base Tunnel is even more exciting: on the one hand the beautiful region of Ticino awaits you at the end of your journey; on the other hand the journey is already an extraordinary experience thanks to a free information service on board of this train. Hence, do not hesitate to contact the Ticino Turismo Concierges who will be more than happy to give you information and inspiring tips to visit the sunny side of Switzerland.

Where and when?

The Ticino Turismo Concierges will be at your disposal on the platform of departure to distribute informative pop-ups.
The service will be offered from the 21.04.2017 to the 31.10.2017 on the following trains:

On Friday

ICN from Lucerne, departure at 14:18
IC from Zurich, departure at 17:32

On Saturday

IC from Zurich, departure at 08:09
ICN from Lucerne, departure at 10:18


The service will not take place on the 2nd and 3rd of June.
The trains on which the service is offered might be changed.


How well do you know Ticino?

Test your knowledge.


3 right answers: Congratulations! You could be one of the Ticino Turismo Concierges, too!
2 right answers: You have a great basic knowledge of Ticino. Get yourself further information from one of our Ticino Turismo Concierges!
0-1 right answers: Don't be sad! The Ticino Turismo Concierges will show you what you must absolutely visit in Ticino.

Fill out my online form.


Leave your e-mail address to our concierges and win a wonderful stay in Ticino.
The winner will be sorted out at the end of every month.

The tourist tax and extras must be paid on site and are not included. The voucher is valid upon request and depends on rooms' availability. It is not valid during public holidays and special events such as Moon & Stars and Locarno Festival.

Frequently Asked Questions

1. On which trains can I find the Ticino Turismo Concierges?

The service is offered on two trains on Friday afternoon and on Saturday morning (departure from Zurich or Lucerne to Lugano). The schedule can be found on the website.

2. How can the concierges enrich my journey in Ticino?

The Ticino Tourism Concierges will give you some information on excursions, events and restaurant suggestions based on your preferences.

3. Is the app used by the concierges open to the public and downloadable from the App Store?

Unfortunately, it is not, since it was exclusively developed for the concierge service. Please, take the chance to receive some inspiring tips comfortably while travelling.

4. Can I take part to the contest without providing my e-mail address?

Yes, but a postal address shall be provided to the concierges in order to participate.

5. For how long will this service be offered?

From the 21.04.2017 to the end of October 2017.

6. Do I have to pay anything to receive the suggestions?

No. The Ticino Turismo Concierge Service is completely free.